Support
How to get help with MAXIMIZE.
Contact us
MAXIMIZE is made by a sole proprietor, so every message is read by the person who built the app. We answer as quickly as we can, and privacy requests within 30 days as GDPR requires.
- hello@nlongvity.comGeneral questions, bugs, feature requests and billing questions.
- privacy@nlongvity.comPrivacy questions, data access and export requests, and account deletion.
When reporting a problem, include your iPhone model, your iOS version and the MAXIMIZE version shown at the bottom of the app's Settings screen, and what you expected to happen.
Subscriptions and refunds
MAXIMIZE Pro is billed through the Apple App Store. Cancelling, changing and refunding a subscription happens in your Apple account settings (iOS Settings → your name → Subscriptions) or through Apple support, not through us; we cannot charge, refund or cancel anything ourselves.
Deleting your account
You can delete your account and all its data from inside the app at any time: Settings → Privacy & Security → Delete my account and data. The Delete your account page explains what is removed and when.